1. Introduction
Welcome to CINELUX. These Terms & Conditions govern your use of our website and purchases of our products. By accessing our site or making a purchase, you agree to be bound by these terms.
2. Products & Orders
All product descriptions and prices are subject to change without notice.
Orders are processed once payment is received. CINELUX reserves the right to cancel or refuse any order at our discretion.
Product availability is not guaranteed and may be subject to stock limitations.
3. Pricing & Payment
Prices are listed in GBP (£) and may include applicable taxes.
We accept major payment methods, including credit/debit cards and other secure payment gateways.
CINELUX reserves the right to adjust pricing at any time without prior notice.
4. Shipping & Delivery
We ship worldwide, with costs and estimated delivery times calculated at checkout.
CINELUX is not responsible for customs fees, import duties, or delays caused by shipping carriers.
Customers will receive tracking information once an order is dispatched.
5. Warranty & Returns
NEXA-MAG Warranty: All NEXA-MAG media drives come with a 2-year standard warranty, with an option to extend to 5 years (additional 3 years). Full warranty details can be found on our Warranty Page.
Defective or damaged products must be reported within 14 days of delivery for a replacement or refund.
Returns are only accepted for unused products in original packaging. Customers are responsible for return shipping costs unless the product is defective.
6. Limitation of Liability
CINELUX is not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
We do not guarantee that our website will be free of errors, interruptions, or security vulnerabilities.
7. Privacy Policy
We collect and process customer data in accordance with our Privacy Policy.
Your personal information is used solely for order processing, support, and marketing (if opted in).
8. Intellectual Property
All content, including product designs, images, and branding, is the property of CINELUX and may not be used without permission.
9. Governing Law
These Terms & Conditions are governed by UK law. Any disputes shall be resolved in UK courts.
10. Changes to Terms
CINELUX reserves the right to update these Terms & Conditions at any time. Continued use of our site constitutes acceptance of any changes.
For any questions, please contact support@cinelux.com.