CINELUX Privacy Policy

Last Updated: 05/03/2025

At CINELUX, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or purchase our products.

1. Information We Collect

We collect and process the following types of personal data:

• Personal Information: Name, email address, phone number, billing/shipping address.

• Payment Information: Processed securely through third-party payment providers (we do not store payment details).

• Order Details: Products purchased, order history, and transaction details.

• Website Usage Data: IP address, browser type, pages visited, and cookies to improve user experience.

• Marketing Preferences: If you subscribe to our newsletter, we store your email preferences.

2. How We Use Your Information

We use your data for the following purposes:

• To process and fulfill orders, including shipping and customer support.

• To improve our website, services, and customer experience.

• To send marketing emails (if you opt-in). You can unsubscribe at any time.

• To prevent fraud, enhance security, and comply with legal obligations.

3. Cookies & Tracking Technologies

CINELUX uses cookies to enhance user experience, analyze website traffic, and improve our services. You can manage cookie preferences via your browser settings.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Payment processors, shipping carriers, and email marketing platforms.

• Legal Authorities: If required by law or in case of fraud prevention.

5. Data Security & Retention

We implement industry-standard security measures to protect your data. Your personal information is stored securely and retained only as long as necessary for the purposes outlined in this policy.

6. Your Rights Under GDPR (For UK & EU Customers)

You have the right to:

• Request access to your personal data.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications.

• Request data portability (where applicable).

To exercise these rights, contact us at support@cinelux.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

8. Changes to This Privacy Policy

CINELUX may update this policy periodically. Any significant changes will be communicated via our website or email notification.

9. Contact Information

For privacy-related inquiries, please contact:

CINELUX Support Team

Email: support@cinelux.com